Home  DriveTime Complaints
At DriveTime, complaints from our customers are very important. We get a lot of feedback from the people we serve—both positive and otherwise—and we use that feedback to understand where we're doing well and what could be done better. There are lots of places on the Internet where you can go to air your Drive Time complaints to the general public, but an even better solution is to tell us when you have a problem and give us a chance to make it better.
To give our customers better access to complaint resolution, and to give us a better path to receive complaints about Drive-Time, we've set up DriveTimeComplaints.com , a portal site for customer problem solving. We encourage you to use this site to submit your Drive-Time complaints, so that we can hear you loud and clear and we can work out a positive outcome.
When it comes to DriveTime complaints, we want to make it clear that:
- No company is perfect, and DriveTime is no exception
- We focus on continually improving Drive-Time for its customers
- We want to help resolve any Drive Time complaints you might have
- We need and sincerely appreciate your feedback
Please click on the Drive-Time complaints link below and use the DriveTimeComplaints.com website to describe your situation in as much detail as you like. Please try to include any names and dates you can recall and which DriveTime dealership you visited, as we may want to be able to contact anyone involved.
We appreciate your help in making DriveTime as complaint-free as possible!
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Alta Mere Location
3333 Alta Mere Drive
Fort Worth, Texas 76116
(817) 738-9415
Arlington Location
821 E. Division
Arlington, Texas 76011
(817) 277-7755
Buckner Location
2030 South Buckner Blvd.
Dallas, Texas 75217
(214) 398-6400
Garland Road Location
12180 Garland Rd.
Dallas, Texas 75218
(214) 327-1314
Harry Hines Location
10501 Harry Hines
Dallas, Texas 75220
(214) 350-7244
Highway 121 Location
400 N. Riverside Drive
Ft. Worth, Texas 76111
(817) 840-1340
Irving Location
100 E. Airport Fwy.
Irving, Texas 75062
(972) 819-8160
Lewisville Location
1280 S. Stemmons Fwy.
Lewisville, Texas 75067
(972) 219-2351
Plano Location
1030 Central Expressway
North Plano, Texas 75074
(972) 202-4570
Redbird Location
4201 W. Camp Wisdom Rd.
Dallas, Texas 75237
(972) 572-5800
DriveTime Auto Sales Texas
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DriveTime Auto Sales Tucson
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